It’s (not) all about the money…

In a recent UK wide survey of SME’ business owners, when asked what was the most important factor of success, the answer was not revenue/money/profit, it was customer service. The desire to please your customers outweighed making money. If your customers are happy,...

The Agency Works with Agency Works…

I read an article last week about the importance of screening potential life partners to ensure they have the same values, beliefs and approach to admin, as this is the biggest cause of relationship breakdowns. I found it weird that you would enter in to a marriage or...